Welcome to Fairfax Ice Arena. Below is information to help you know what to do and what you can expect on your first day of class.
Arrive 15–20 minutes before class time and check-in at the lessons office. Plan on coming to your group lesson start date and time unless you have received a phone call and message telling you that your class has been cancelled and to return our call.
Attend Orientation: Parents, guardians and caretakers of new Fairfax Ice Arena students and students in beginner classes must attend a quick orientation with staff during the first 10–15 minutes of their students' first day of class.
Claim your practice card: Practice cards are public skate admissions and skate rentals that are included with your current purchase of group lessons. Practice cards can be picked up when you check-in for your first day of group lessons at the Lesson Office. Skaters and or parents, guardians and caretakers of students are responsible for their practice cards.
What to wear:
- We recommend dressing in layers and wearing clothing that are easy to move in and keeps you dry (snow pants are great for beginners). Students in beginner classes do spend some time sitting and kneeling on the ice, and touching the ice.
- Thin or medium weight long socks. Thick, heavy socks cause your feet to sweat. Sweaty feet will get cold more quickly than dry feet. You want to skate with socks that will help circulate air in the skates and keep your feet dry. The thickness of your socks will also affect the size of your ice skate rentals. HOT TIP: Be consistent with your socks so you are not having to try on different skate rental sizes before your class.
- Gloves
- A jacket
- We strongly recommend wearing a helmet and protective gear. We provide free helmet rentals for adults, teens and kids. You may bring your own helmets for a better fit, and knee and elbow pads without an outer plastic shell.
- Hair should be worn tied-back and out of the face.
What to bring:
These items are nice to have on hand for your skater and for guests watching their skaters:
- Jackets for those who are watching the student skate during their class. The rink area does get cold if you are standing still.
- Wear closed-toe shoes.
- Extra set of clothes, gloves and socks for the skater
- A small hand towel
- Tissues
- Bandaids
- Reusable water bottle
Skates
Ice skate rentals are included and are available for the student's use during your group lesson. Let the staff at the skate rental counter know your shoe size.
- Skate fit is important and critical to a safe and successful skate: Skates come in full sizes only. You will need to get skates that are a half to a few sizes smaller than your shoe size. Skates should fit snug and tied all the way and tied tightly so that your ankle is supported.
- Example: if you wear a size 6 in shoes, you will be handed a size 5 skate rental. If you wear a size 6.5 in shoes, you will be handed a size 6 in skate rental.
- If you have your ice skates on and are finding it difficult to walk in them while you are in the lobby area, you will need to ask for a different pair. Simply return the ice skate rental you have and trade them for a different ice skate rental. Let the staff at the skate rental counter know what was wrong with the pair that you are returning so they can better assess your needs.
- HOT TIP: if there are a pair of ice skate rentals that you like skating with, there is a number on the sole of each pair of skate rentals. You can ask for this number and if they are available, you can get the same pair to skate with for your class.
- Tuck in the laces inside the boot before returning your skates to the skate rental counter.
Etiquette:
Do not interrupt or distract group lessons, coaches, and students who are in class session on and off the ice.
- Do not stand in front of or near the entrance doors to the ice rink. For your safety and the safety of skaters, coaches, and staff getting on and off the ice, keep the entrance pathways to the ice rink clear.
- Do not leave your items unattended. We have lockers available.
- Leave benches clear of items so others can sit and put on their skates.
- Do not walk or stand on the ice without any ice skates.
- Only currently registered students taking their group lessons, coaches and managers are allowed on the ice during their group lesson time.
- No flash photography, professional cameras and camera tripods are allowed.
- No large items are allowed such as personal folding chairs, large bags, camera tripods, signs, etc...
Do I receive a confirmation?
Your receipt of purchase for your group lesson registration is your confirmation. If you did not receive a receipt when you registered, you can log on to your account and see your transaction receipt online: go to "my page" and then "my activities." You can also get a reprint of your receipt at the lesson office. If you are having issues with logging into your account, please contact the Lesson Office at (703) 323-1132.
How do I know whether my class has been cancelled or not?
If you have registered for a class, make a note of the class information and plan on coming to your group lesson start date and time unless you have received a phone call and message telling you that your class has been cancelled and to return our call. The lesson office only makes calls for classes that are cancelled, rescheduled or if there are any time changes.
For more information and answers to frequently asked questions about group lessons, read our group lesson policies.
Contact
(703) 323-1132
officemanager@fairfaxicearena.com
What to expect on your first day of group lessons
Location
3779 Pickett Rd.
Fairfax, VA 22031
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REMINDER: ISI Competition Applications are DUE SOON: April 1