Group Lesson Payment and Refund Policy

  • Group lessons, hockey clinic and other class fees offered and purchased at the Fairfax Ice Arena Lessons Office must be paid in advance to ensure a space in the class. At least two weeks advanced registration is recommended.
  • There are no waitlists. Registrations are first-come, first serve online and by phone.
  • All refund and credit requests must be submitted by email to lessons@fairfaxicearena.com. 
  • A refund amount is defined as the amount paid for the cost of the group lesson series minus fees. The refund will be returned to the purchaser by the credit card that was used to make the purchase or by check if paid in cash or check. 
  • A credit amount is defined as the amount paid for the cost of the group lesson series minus fees. The credit amount issued will remain in your Fairfax Ice Arena account. The credit amount can be used towards the purchase of future group lessons, public sessions or private lesson payments. Credits expire one year after the credit was issued. 
  • A refund can be issued for a customer who wants to cancel their registration of a group lesson series before start date of the series up to the first class taken in a group lesson series. No refunds are issued after taking more than one class in a group lesson series. 
  • Fees include the cost of a class or classes in a group lesson series that were taken, a $25 service charge and a practice card fee of $15 (Beta and below) or $25 (Gamma and above). 
  • Your practice session card must be returned before any refund or credit is issued.
  • There are no credits or refunds issued for missed classes. 


Group Lesson Make-Up Policy

  • A make-up lesson is not guaranteed.
  • One make-up lesson is allowed per currently enrolled student in our 7 or 10 week group lesson series based on class availability. 
  • There is no make-up for hockey clinic classes, and other special classes such as camps and holiday shows. 
  • No credits or refunds are issued for missed classes. 
  • ​The make-up class must be done before the last day of your current class series.
  • There are no make-up for missing the last day of class. If you know ahead of time that you are going to
    ​miss the last day of class, ask your instructor directly to test you.

  • There are no make-ups for missed sessions after your class series has ended. ​
  • You must miss your class first before scheduling a make-up class with the Lessons Office. 
  • On the day of your scheduled make-up class, check-in at the Lessons Office.

Group Lesson Policies and Frequently Asked Questions

Frequently Asked Questions

Am I required to wear a face mask?
We require properly wearing a face covering inside the facility, on and off the ice, if you have not been fully vaccinated. Wearing a face covering at the Fairfax Ice Arena is optional if you are fully vaccinated. ​

What do I do on the first day of my group lessons?
Arrive 15-20 minutes before your scheduled group lesson. When you arrive, check-in at the lessons office, get skate rentals and helmets at the skate rental counter, and meet your instructor at the designated area in the lobby.

Parents, guardians and caretakers of new students must attend an orientation. The orientation will be held in the lobby during the first 10-15 minutes of the students' first day of class and will go over important information. 

For your second class and the rest of your classes, students should proceed to get their skate rentals and helmet from the skate rental counter and meet their coach on the ice.

​What should I wear to class?
Wear clothing to keep you warm and dry, and is easy to move in; thin or medium weight long socks; gloves and a jacket. Dressing in layers is recommended. 

​Helmets and protective gear is strongly recommended for beginner skaters of all ages. We have free helmet rentals available at the skate rental desk. Students may bring their own bicycle helmets that are round in the back. Knee and elbow pads without an outer plastic shell, and padded shorts are recommended. Beginner level students can expect to be sitting and kneeling on the ice, and touching the ice.

What is included with the group lessons?
Depending on your skating level, classes consist of 7 or 10 30-minute lessons once a week, skate rental, 7 or 10 practice sessions which are public skate session admissions and skate rental; and a test on the last day of your class. 

​When are group lessons held?
​We have group lessons on Mondays, Tuesdays, Wednesdays, Thursdays or Saturdays during our Fall, Winter and Spring seasons. During our Summer season, we have group lessons on Monday, Tuesdays, Thursdays and Saturdays.

Hockey clinic classes are held on Sundays.

Each series of group lesson and hockey clinic is held once a week during the specific day and time with a starting and end date.

The schedule for available upcoming group lessons are online.

​What level should I sign-up for?
​Group lessons are divided into age groups (4–6 year olds, 7–13 year olds, and 14 & up) and levels. Levels begin at Tot 1 and 2 for ages 4–6, and Pre Alpha for ages 7–13, and 14 & up. Beginner levels are recommended for individuals who have had little to no professional instruction. 

If you are not a beginner and are unsure of which level to register for, please contact us. 

​How do I know if I graduated a level and what level I should go to next?
Students receive a test on the last day of their group lesson series. Each student receives a graded test sheet where the coach makes a recommendation for the next group lesson level to register for. 

​Students in our freestyle group lessons are tested for the maneuvers section only and can register for the next level without the program section of the test. However, you cannot purchase your ISI freestyle badge until you complete a solo program. During the class, ask your instructor for more information on how you can be tested for the solo program portion of your freestyle level test.

If you have completed skating lessons at another ice rink and are unsure which level to register for with our group lessons, please contact the Lessons Office at (703) 323-1132 Monday - Friday, 11 a.m. - 7 p.m.

What are practice sessions / practice card and how do I use it?
Practice sessions / practice card are public session admissions and skate rentals that are included with your group lesson ( i.e. a 7 week program receives 7 public session admissions and skate rentals). The Lessons Office issues a card of practice sessions to current students on their first day of lessons. Your card can be picked up at the Lessons Office on your first day of class. The card is valid for use only by the student whose name is noted on the card. The student's practice card expires on the last day of class which is noted on the card. Students and parents / guardians of students are responsible for their practice cards. Fairfax Ice Arena is not responsible for forgotten, unused, lost, stolen or damaged practice cards. 

To use your practice session card you must present your card to the Box Office and present it to the skate rental counter to claim your rental skate.

I forgot my practice session card, can I still skate the public session?
The Box Office administers public session admissions and skate rental. If you do not have your practice card to present to the Box Office, you must pay for admission and skate rental to skate the public session. The sale is final and no refund for the paid admission and skate rental will be issued at a later time in exchange to mark your card. Fairfax Ice Arena is not responsible for forgotten, unused, lost, stolen or damaged practice cards. ​

I have used up all my practice session card and my class isn't over, but I want to skate.
If you have used up your practice card and would like to attend more public skate sessions, you must pay for public session admission and skate rental. You may also purchase our discount skating card at the box office during public skate hours. The discount skating card is $70 and is good to use for 10 admissions at any of our public skating sessions. The discount skating card does not include skate rental cost of $4 per person.​

I have lost my practice session card. Can I get a new one?
Students and parents / guardians of students are responsible for their practice session cards. Fairfax Ice Arena is not responsible for forgotten, unused, lost, stolen or damaged cards. To attend public skate sessions, you must pay for public session admission and skate rental. You may also purchase our discount skating card at the box office during public skate hours. The discount skating card is $70 and is good to use for 10 admissions at any of our public skating sessions. The discount skating card does not include skate rental cost of $4 per person.​


My practice card has expired, but I have unused practices on my practice card. Can I use the unused practices?

The practices must be used before your last day of class when your practice card expires. That date is noted on the practice card. Unused practices cannot be honored past the expiration date. Fairfax Ice Arena is not responsible for unused practice cards.


Can you extend the expiration date on my practice card?

We do not extend the expiration dates of practice cards. Fairfax Ice Arena is not responsible for unused practice cards.


How many times should students practice?
​We recommend that students practice on the ice at least once or twice a week and off the ice daily. Parents can speak to the instructor directly before or after class for any practice recommendations.


Can I miss more than one class?
We have a one make-up class policy per group lesson series based on class availability and is not guaranteed. We do not recommend missing more than 1-2 classes of your group lesson series. There are no credits or refunds issued for missed classes.

3779 Pickett Rd., Fairfax, VA 22031

(703) 323-1132

Holiday Schedule: July 4

Group Lesson Policies

Holiday public ice skating session on July 4, is from ​1 p.m. - 2:30 p.m.

​There will be no group lessons held on July 4.